A VoIP gateway is a physical device that  converts the signal from a normal telephone handset into VoIP packets enabling VoIP calls to be made from a traditional telephone. This provides major benefits to a business compared to either traditional phone services or  PC to Phone based VoIP, including:

•          Effectively converts existing office telephone systems to utilise VoIP
•          Calls are made through a standard telephone
•          More cost effective than traditional telephones
•          Reduce need for outbound and incoming telephone lines
•          Staff unaware they are using VoIP
•          Free calls between offices
•          Gateways configured and supported by EWC

VoIP gateways can be either analogue or digital based depending on the type of your legacy telephone system.  Digital gateways are used with telephone systems that have an ISDN connection, analogue gateways  operate with smaller office telephone systems or in a stand alone mode.

Selecting the right VoIP gateway for your business is critical and dependant on your business needs and current system. EWC can support all the major gateways available to ensure your business maximises the benefits from implementing VOIP. Make sure you purchase the right VoIP equipment by contacting us on +44(0)20 3135 0145, +61 (0)280 147185 or  customerservices@ewcoms,com

If you need support in configuring your existing VoIP gateway, or want to find out more about the benefits from using Voice over IP then please contact customerservices@ewcoms.com

Apart from the benefit of being able to use proper telephones to make VoIP calls, gateways provide further benefits in terms of the office security. PC to Phone services require software to sit on all PC’s using the service. This means that the office firewall must allow free traffic on the appropriate ports for the VoIP service to work. With peer to peer services they may be a further requirement to allow the service to utilise capacity on the PC’s in the network. This may not be an issue, but many companies wish to keep a very tight control on their computer security to minimise the likelihood of viruses and other security breeches. Since VoIP gateways connect to the individual users through the telephone network they can be sited in the firewall DMZ to provide maximum  computer security for the business.